A note to sports… The Tyranny of the Urgent - Administrative Overload and Its Impact on Strategic Planning in Youth Sports Leadership

Tyler Kreitz • October 20, 2023

Dear Sports Community,

The world of youth and amateur sports is a realm driven by passion, dedication, and a commitment to helping kids play sports. Naturally, many leaders of youth and amateur sports organizations are drawn to this industry because teamwork, character-building, and athletic development form the very foundation of these organizations.

Yet beneath this dedication lies a formidable challenge for any youth sports leader – the rising tide of administrative tasks and parent requests for time and attention. These tasks are constant and because they generally involve youth sports parents and their children, there is an underlying feeling of urgency and an expectation of immediate resolution.

This phenomena is nothing new. In his 1967 essay, Tyranny of the Urgent , and subsequent 1997 expansion , Freedom from Tyranny of the Urgent , religious academic Charles Hummel spoke of the tension between things that are urgent and things that are important. Hummel’s teachings have since become well known time management guidebooks in business. 

When he wrote these essays Hummel surely didn’t have the contemporary youth sports leader in mind. However, given the dedication to the service that their youth sports organizations provide it is not surprising that many leaders and directors relate to Hummel’s analysis. Youth and amateur sports organizations are service businesses like any other so it’s understandable for leaders to try to respond to every potential family or athlete's need as quickly as possible. For many organizations immediate service is what is expected by their clientele as they spend their money on their child's athletic development.

Left unchecked, the combination of unmatched expectations and workflow will create the Tyranny of the Urgent and it will negatively impact any youth sports leader. It’s a common tale in the service industry, reinforced by insights drawn from numerous business studies .

So how can you as a sports leader get out of this "Tyranny of the Urgent" trap? 

First , identify what this trap is. The Tyranny of the Urgent is a trap that ensnares leaders in a relentless cycle of immediate tasks such as budget management, communication with parents, and event or registration coordination. While these tasks are undoubtedly important, they often get in the way of the vital, strategic objectives of youth sports leadership.

Second , find what tasks you can streamline, offload or outsource to give back your time. This is not to be done right away. Depending on where you are in your youth sports organizations growth, you can and should be doing ALL of the work. Treat your organization, whether it’s a volunteer led non profit or private, for-profit, as a lean start up and adopt their methods. Yet once the admin and business work gets in the way, delegate, automate, and off load as many tasks that you can. However you can, claw back your time to focus on strategy.

Third , leverage all tools, technology and services that you can. From registration platforms to automation tools like Zapier and ChatGPT , there are tools out there that can simplify or do administrative processes. And where the tools end, services and other people begin. Find people or services to use the applications that can manage scheduling, communication, and budgeting more efficiently, reducing the time spent on these activities.

Fourth , prioritize and set Boundaries and expectations: As much as tools and process come into place, the importance of prioritizing core responsibilities and setting boundaries to protect strategic planning time is key for any leader. Making clear what the process is and expectations are for communications to parents and families is key. Disappointment lies in the difference between expectations and reality. Where there is an expectation void, it will be filled with negativity. So give yourself a chance to exceed expectations by providing yourself a realistic, if not ample, timeframe to respond to requests for your attention. 

In the challenging world of youth and amateur sports leadership, it's crucial to recognize that administrative tasks serve as a means to an end, not the end itself. Streamlining these tasks and focusing on strategy can help leaders stay true to their mission of nurturing young athletes and planning for their organizations future.

Let's ensure that this mission remains undeterred by conquering the "Tyranny of the Urgent" and by placing strategic planning at the forefront. You will exceed all expectations if you do.

Best-

Tyler

By Annie Gavett September 15, 2025
Focus On The Field Announces Strategic Partnership with Club Capital to Support Youth and Amateur Sports Organizations
By Tyler Kreitz August 25, 2025
As the world of youth sports changes dramatically, it helps to look for wisdom in unexpected places. Sometimes the clearest lessons come not from another coach or league director, but from a completely different field—like medicine. That connection became real for me through a chance introduction to Dr. Sanat Dixit , a neurosurgeon working on Sideline Ortho, a venture aimed at solving the long-standing problem of adequate medical coverage in youth and amateur sports. Our conversations quickly moved beyond medicine into broader discussions about sports, health, and problem solving. It was through Dr. Dixit that I was introduced to The Doctor’s Lounge podcast, where physicians candidly discuss the forces reshaping their profession. Listening to one particular episode, I couldn’t help but notice parallels between healthcare and youth sports—two worlds that couldn’t be more different in stakes, yet share a strikingly similar challenge: how consolidation and misaligned incentives can quietly undermine the very mission they are meant to serve. At Focus On The Field, we talk a lot about mission drift. In our corner of the world—youth sports—the mission is simple: kids on the field, playing with a caring coach by their side. In healthcare, the mission is just as simple: patients cared for by doctors who know them, trust them, and want to heal. But when consolidation takes hold—when hospital systems or league operators start to swallow up smaller players—the incentives shift. And when incentives drift away from care or play, the people who matter most pay the price: patients in the doctor’s office, kids on the field. Two Different Worlds, One Similar Problem Let’s be clear. Healthcare decisions are matters of life and death. Youth sports, as much as we love them, are not. A missed diagnosis is not the same as a missed ground ball. But there’s a parallel worth noticing, because it helps us understand why so many families and communities feel squeezed. In healthcare, large systems often prioritize billing, efficiency, and market share over the relationship between doctor and patient. The Doctor’s Lounge podcast recently highlighted how these forces erode trust and quality of care. The incentives reward throughput, not connection. In youth sports, private equity and national operators are consolidating leagues and teams. The result is a system that increasingly rewards revenue growth—higher registration fees, expanded travel schedules, premium “elite” programs—over what kids actually need: fun, development, and affordable access. The effect in both cases is misalignment. The goals of the enterprise no longer line up with the goals of the people it exists to serve. What Misalignment Looks Like on the Field We see it every season: Skyrocketing costs —average families spending over $1,000 per child on a single sport. Overemphasis on travel and specialization —kids in hotel ballrooms more than neighborhood parks. Barriers to entry —whole communities priced out of participation, when sports should be a universal language of play. Just as patients feel like numbers in a system, kids and families are being treated like customers in a marketplace, rather than participants in a community. What Alignment Could Look Like Here’s the good news: unlike healthcare, where the regulatory fixes are complex and slow, youth sports leaders have the chance to reset incentives now. At Focus On The Field, we believe alignment starts with four commitments: Local First. Build schedules that keep kids in their communities. Travel should be a choice, not a requirement. Transparent Pricing. Families deserve to know the all-in cost before the season begins. Access for All. As organizations grow, so should scholarship funds and community access. Scale should expand inclusion, not narrow it. Development over Specialization. Leagues should design seasons that give kids breaks, encourage multiple sports, and put long-term health ahead of short-term trophies. These aren’t anti-growth. They’re pro-mission. Just as healthcare reformers push for “site-neutral” payments to level incentives, youth sports can adopt “play-neutral” standards—where the real measure of success is participation, not profit. The Call to Coaches, Directors, Parents — and Investors The parallel with healthcare reminds us of what’s at stake. No, youth sports aren’t life and death. But for millions of kids, they’re the difference between belonging and isolation, between health and inactivity, between joy and pressure. That matters. If consolidation and professionalization are inevitable, then accountability must be too. Growth can’t come at the cost of play. Every new dollar of investment, every acquisition, every expansion should be judged by a simple test: Does this get more kids on the field, with a caring coach by their side? And this is where investors—especially those entering through private equity—hold the keys. Their capital can either accelerate the misalignment, squeezing families and narrowing access, or it can fuel a positive alignment that strengthens the very things money can’t measure: community, belonging, mentorship, and joy.  If investors understand those community-binding incentives correctly, their involvement could unlock real progress—scaling opportunity without sacrificing mission. Because the ultimate return on investment in youth sports isn’t measured on a balance sheet. It’s measured in kids who stay active, stay connected, and stay in the game.
By Tyler Kreitz August 4, 2025
Save sports through spreadsheets...
By Tyler Kreitz July 26, 2025
There's much to learn from the early days of public education.
By Annie Gavett May 12, 2025
Rodrigo Gomes (Bossa Sports Group/Volleyball Brands) and Focus on the Field Announce Strategic Partnership to Transform Youth Sports Organizations
By Tyler Kreitz April 7, 2025
I started this last week, all chipper about spring cleaning and hitting reset before summer madness. Then the economic world got chucked into a blender.
By Tyler Kreitz March 13, 2025
Somewhere in the shadowy margins of a suburban sports complex, a beleaguered youth sports director is drowning in spreadsheets, unanswered emails, and the ceaseless bickering of parents who want their kid to play attack but don’t know what offsides means.
By Annie Gavett January 7, 2025
The number one question I get about 5 times a week - which software system should I use? And my answer is always….it depends. I know it's frustrating, but there are MANY factors that should be considered when choosing a software system.
By Tyler Kreitz December 18, 2024
Are we contributing to the stress? Are we just spurring on the professionalization of youth activities? Are we part of the solution or just continuing the problem.  For anyone involved in youth sports it’s a question you must keep asking, especially as you reflect on the state of youth sports and your role within it.
By Annie Gavett December 16, 2024
Most people don’t become the President of a youth sports organization by choice. It’s not because they don’t want to help out, but it’s often thrust upon them in a moment of need. With the decline of volunteerism in this country, the true volunteers are often being asked to do part-time if not full-time jobs, but for no pay and with very little resources.  So what do you do if you find yourself in this situation? 
Show More